Return & Refund
Our general return window is 7 days, however there may be some products which will have different return window or are not eligible for return in such case return related details will be mentioned in product description.
If you have received product in defective / damaged / incorrect / incomplete condition, it is eligible for return in exchange for refund.
- The product must be unused, unworn, unwashed. However, fashion products can be tried once to check fitting. If a product is returned in an inadequate condition, we reserve the right to send it back to you.
- The product must include the original tags, user manual, warranty cards, freebies and accessories.
- The product must be returned in the original and undamaged manufacturer packaging/box.
How to Return?
- Sign in to your account or click here
- Select order which you want to return and click “Manage” button.
- Click “Return” button against ordered item.
- Select item(s) you would like to return and fill out return form.
Refer table below for details regarding refund options, time etc.
|Refund Option||Refund Time|
|Direct Bank Transfer||5 working days|
|Refund Voucher||2 working days|
Refund time window starts once the product has been received back and product verification has been completed.